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Warranty Contracts
Labfax warranty contracts are available to all customers. Whether you have recently bought a label printer or have had one in situ for a while, there is a support contract offered to ensure that you get maximum productivity and reduce downtime.
All new label printers can be purchased along with an on-site warranty contract which includes unlimited call outs, spare parts (excluding printheads and rollers) and telephone support. Options are available for either 1 or 2 years and also with or without preventative maintenance visits.
If you have an older label printer, which is out of the manufacturer's warranty period, we can arrange an inspection for £150 and then the usual contract pricing which again, includes unlimited call out and spare parts (excluding printheads and rollers)
If you are on a warranty contract and you have an issue and require an engineer on-site, we aim to be with you within 24 hours.
